April 4, 2023
This privacy policy outlines how our mobile app collects, uses, discloses, and protects personal information provided by users. The app is designed to provide medication adherence support to patients in Canada and is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Collection of Personal Information
We may collect and store all personal information related to your app profile, which you voluntarily give us either on sign-up or through continued use of the app:
- Last Name
- Date of Birth
- Mobile Number
We may also collect information about user behavior within the app.
Use of Personal Information
We use personal information to provide medication adherence support to users, including sending reminders to take medication, tracking adherence, and providing educational resources. We may also use personal information to improve our services, for research purposes, and to communicate with users about their use of the app.
Disclosure of Personal Information
We may disclose personal information to healthcare providers and pharmacies in order to facilitate the provision of medication adherence support. We may also disclose personal information to third-party service providers who assist us in providing our services. We will not disclose personal information to any other third parties without the user's explicit consent, unless required by law.
Protection of Personal Information
We take reasonable measures to protect personal information against unauthorized access, use, or disclosure. We store personal information on secure servers and use industry-standard encryption techniques to protect data in transit. We also limit access to personal information to employees, contractors, and service providers who require such access to perform their duties.
Retention of Personal Information
We will retain personal information for as long as necessary to provide our services and for a reasonable period thereafter, or as required by law.
User Rights
Users have the right to access, correct, or delete their personal information. Users may also withdraw their consent to the collection, use, or disclosure of personal information at any time. To exercise these rights, users may contact us using the contact information provided below.
Consent
We ask for consent at registration and login to contact users by email, SMS and in-app notifications. By using our app, users consent to the collection, use, and disclosure of personal information as described in this privacy policy. Users may withdraw their consent at any time by contacting us using the contact information provided below.
Contact Us
If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please contact us at: [email protected]
MyRx Care
6-2400 Dundas St. West
Mississauga, ON
L5K 2R8
For more information on your privacy rights, you may also contact the Federal Privacy Commissioner at:
Office of the Privacy Commissioner of Canada
112 Kent Street Place de Ville Tower B, 3rd Floor
Ottawa, Ontario
K1A 1H3
Or your provincial office of the Information and Privacy Commissioner for more information.
We will respond to your inquiry within a reasonable timeframe and in accordance with PIPEDA requirements.
You can read the web application privacy policy at: https://myrx.care/en/privacy-policy.
